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Guest Information
Your Stay, Our Commitments

These Terms and Conditions apply to all guests, visitors, members and users of the The Aviyaan website and facilities. By accessing our website or using our services, you agree to these terms. Please read them carefully before making a booking or visiting the property.

Last updated: 1 July 2025

1) Reservations and Payments

Reservations can be made online, by phone or via authorized partners. A confirmation is issued only after payment or a valid guarantee is received. Room rates and package prices may vary based on season, availability and included services. Taxes and service charges are applied as per applicable laws.

2) Check-in and Check-out

Standard check-in and check-out timings will be communicated at the time of booking. Early check-in and late check-out are subject to availability and may incur additional charges.

3) Cancellations and No-Shows

Cancellation timelines, refunds and no-show charges depend on the booking type. Please review our cancellation policy before confirming your reservation. Any prepaid or promotional bookings may carry stricter conditions.

4) Use of Facilities and Conduct

Guests are expected to respect the property, staff and other visitors. Activities that disturb others or violate safety guidelines are not permitted. The Aviyaan reserves the right to refuse service or ask a guest to vacate the premises in case of inappropriate behavior or violation of house rules.

5) Wellness, Spa and Fitness Programs

Wellness therapies, spa services and fitness sessions are offered by trained professionals. Guests are responsible for sharing accurate health information and following guidance from therapists or trainers. Participation is voluntary and at the guest's discretion.

6) Events, Weddings and Private Functions

Event bookings require advance confirmation and may include separate terms, payment schedules and usage guidelines. External decor, music and vendors are subject to approval and property policies.

7) Damage, Loss and Liability

Guests may be held liable for damage to property, fixtures or furnishings. The Aviyaan is not responsible for loss or theft of personal belongings unless caused by proven negligence.

8) Photography and Content

The Aviyaan may capture photos or videos on the premises for brand and promotional use. If you prefer not to be photographed, please inform our team during your visit.

9) Website Use and Intellectual Property

All website content, logos, images and text are the property of The Aviyaan and may not be copied, reproduced or used without written permission. The website is provided for informational purposes and may contain links to third-party services.

10) Changes to Terms

The Aviyaan may update these terms from time to time. Updates will be posted on this page and take effect immediately upon publication.

11) Contact Us

For questions about these terms or your booking, please contact us at contact@theaviyaan.com or call 638 727 7477.